Disaster recovery, why it’s important
I was once reviewing a datacentre for a client and noticed that although there were backups being taken to cover the client in the case of computer failure. The backups and recovery processes were within the same physical data centre building.
I mentioned to the account Director that in the event of a total loss of the data centre my clients business was at great risk. He replied candidly that his business was the data centre and he would have no business left either, so my client would be the least of his worries.
Not very re-assuring and a lesson in not relying on somebody else to always have your interests at heart.
Research suggest 40% of businesses fail to re-open after a disaster. It doesn’t take anything as dramatic as losing a building. Losing access to a building can often be enough. With the Buncefield oil field explosion in 2005, large parts of the Hemel Hempstead industrial estate was cordoned off for many companies. London is particularly prone to alerts and evacuations.
Disaster recovery Vs Business continuity
Disaster recovery planning ensures computers and data are secure and recoverable within an acceptable time frame in the event of a disaster affecting the IT equipment. However, the offices themselves may be closed, evacuated or otherwise inaccessible. How do your staff continue to perform their duties? This is Business continuity. Disaster recovery for your systems is important but continuity planning for the workforce is an essential part of IT planning. Remote working, flexible telephony and emergency staff communication channels are critical in ensuring your staff know what to do when the office is inaccesible and your business doesn’t just stop delivering a quality service to your customers.
No IT strategy is complete without a thorough plan for disaster recovery. Business continuity is often led by other departments such as Facilities or HR but IT plays a significant part and should have its own plans in place.
If you’re unsure of your Disaster recovery or Business continuity provisions, talk to us today!